Refund Policy

Returns
Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused with lingerie liner still attached and in the same condition that you received and tags must be attached. 

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back without a receipt or invoice. If you fail to do so, the item can not be returned. 

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, after checking bank account please contact us at support@intimatelybrave.com.

Sale items (if applicable)
Unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for a different size please send us an email at support@intimatelybrave.com  

Shipping
To return your product, you should mail your product to: Intimately Brave LLC, 6000 Poplar Ave, Suite 250 Memphis, TN 38119 United States

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.